Today we've rolled out our new "offline alarms" feature on MSX, it's been in extensive testing for some time, and we've been using it to monitor all locations, making sure operators and staff are aware if their site goes offline due to a power cut or internet outage.
Offline alarms are now automatic - so the alarm messages will arrive immediately and directly to your designated phones and inboxes.
This comes after the system proved itself during yesterdays extensive power cut in Northland. We were able to provide notifications when the power was cut, and also when it came back online.
Don't want offline alarms? If your internet is flaky or you just don't want to receive these, just let us know and we can turn them off for you.